Skip to content
User Portal Documentation

Personal Preferences

Personal Preferences holds the settings that affect only your own account: language, time zone, web password and list size. It is not in the menu; open it with the settings icon next to your name at the top of the screen, or Settings under Quick Links on Home.

The most important one is Timezone. Call times are stored in the server’s time and shown in the time zone you choose here, so they match your own clock.

Fields

Number of rows per page. How many rows lists show per page.

GUI language. The language of the User Portal.

Timezone. The time zone for your account. The User Portal and Thirdlane Connect show times in it, and voicemail uses it when it announces when a message arrived. Leave it blank to use your organization’s time zone.

Voicemail time format. The clock voicemail uses when it speaks the time a message arrived. Automatic follows the country of your time zone - a 12-hour clock in the US, Canada, Australia and India, a 24-hour clock elsewhere. 12 hour and 24 hour override it. The notification email uses the same time zone but always a 12-hour clock.

Password. Choose Set to .. to enter a New password for the web sign-in, or leave Don’t change. The password rules are shown above the field.

Open Documentation In. Whether help pages open in a New Tab or a New Window.