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User Portal Documentation

Voicemail

Voicemail is a visual voicemail inbox: you see your messages in a list and play them in any order from the browser, instead of dialing in and stepping through spoken menus. You can also move messages between folders and forward them by email.

Listening and deleting

Choose a Folder (the inbox is shown first). Each message shows Caller ID, Date and length in Secs. Click Play to listen. To delete messages, check them and click Delete Selected.

Moving and copying

Check the messages, choose the target Folder and click Move to folder or Copy to folder. The folders are those that exist in your mailbox; they cannot be created here.

Sending by email

Check the messages, enter an address in Email to: (or pick one of your contacts that has an email address), a Subject and optionally Include this text in the email, then click Send email with selected voicemail messages. The recipient gets the audio, so a message meant for someone else can be passed on without replaying it.